Due to the cancellation of two sea freighters that were scheduled to arrive on 1 February and 15 February 2025, there will unfortunately be delays in the arrival and sending of standard parcels to and from Lord Howe Island.
Alternative arrangements have been made to transport some standard parcels to and from Lord Howe Island.
Delayed parcels will be transported as soon as possible on the next scheduled sea freighter voyage which is due to depart Port Macquarie on 27 February 2025. The team will process articles as soon as they arrive and customers will be notified when they are ready for collection.
Express Post and letters to and from Lord Howe Island will not be impacted by these delays. During these disruptions, customers are recommended to send urgent items to and from Lord Howe Island via Express Post.
We apologise for the inconvenience and thank you for your patience. Please call our Customer Contact Centre on 13 76 78 if you have any queries.